Frequently asked questions
What is the return policy?
We accept returns on unused, unopened items within 30 days of delivery. Items must be in original packaging and condition. To initiate a return, contact our support team with your order number.
Are any purchases final sale?
Yes — all discounted, clearance, and promotional items are final sale and not eligible for return or exchange unless damaged or defective.
When will I get my order?
Orders typically ship within 2–3 business days. Delivery times vary based on your location and selected shipping method. You'll receive tracking info via email as soon as your order ships.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location and order size. We offer real-time carrier rates and occasionally provide free shipping promotions.